All residents are encouraged to attend school during term time where education is provided to pupils from Key Stage 3 through to GCSEs and A-Levels. Girls would self-harm and there would be blood up the walls from where theyd hit their heads, she recalls. Bonnie says: I had nose bleeds all the time. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused. Taplow Manor - Care Quality Commission - CQC Following The Independents reports, the government launched an independent rapid review, though this has been criticised for focusing only on the data held on mental health services rather than taking a more comprehensive approach. 0000034103 00000 n Kate takes Charlotte to watch Cinderella at the Royal Opera House ahead of her 8th A new Coronation do? Now after my rehabilitation I am not only going back home, I'm going back to work. Another patient, who wanted to remain anonymous, and who was in the Maidenhead unit between 2018 and 2019, told Sky News she is now unable to live independently. Blood on the walls: Huntercombe investigation reveals the shocking Click here to view our latest report & rating. Amber's mother, Nikki Boughton-Smith, said: "You hand your child over thinking they're going to get the help and the care, and the minute you realise they're not getting that. and worse than ever you can't do anything about it.". I saw a young man masturbating in the corridor. No one's gonna get better in that environment. The hospital has capacity for 59 beds but at the time of the inspection in July could only admit 50 patients because of restrictions on its registration. 17 February 2021, We often carry out focussed inspections on individual services. Official information from NHS about The Huntercombe Hospital Maidenhead including contact details, directions, opening hours and service/treatment details The Care Quality Commission (CQC) said it was inadequate in February but its operator has changed . What's emerged are disturbing themes about the treatment of patients: the overuse of restraint and medication; poor observation levels which left youngsters at increased risk of self-harm; and an environment where they felt they wouldn't get better. We will publish a report when our review is complete. 0000295425 00000 n When Julie Fullers 16- year-old daughter was admitted to hospital with anorexia in 2018, she felt a mixture of emotions. Danae says she was often injured during restraints, which "pretty much happened every day", and had her hair pulled out. Huntercombe Hospital Maidenhead was placed in special measures by the CQC in February and is now rated as requiring improvement. It felt like very quickly, from admission, we lost our daughter. The car park is located in front and to the side of the hospital. Fly the flag in style: JO ELVIN's got red, white and blue Coronation style covered. FEMAIL has spoken to former patients of Huntercombe Hospital Maidenhead Bonnie Fuller, 16, explains how she was left with PTSD after a stay in the hospital Inspectors found dried bloodstains on. I was dragged into the feeding room and then held down. The Huntercombe Hospital Maidenhead The Huntercombe Hospital Maidenhead -Ratings and reviews Contents Contents. Until moving to my current unit, I began to believe that the way they dealt with me and my mental illness was right and what I deserved. Mental health hospital facing teen mistreatment claims to shut after The Huntercombe Group closed down three of its children's mental health units, but two remain open - the Maidenhead unit in Berkshire where Amber and 'Sally' went, and another in Stafford. Our model of care is clinically led and has been put together by our doctors, nurses, psychologists, therapists, social worker and other experts in this field. READ MORE:M4 road closures and diversions affecting Berkshire drivers this weekend, They said: A fullinvestigation into the circumstances leading up to this tragedy has been launched and we will cooperate with any other investigations. It felt as though she had died, and there was this thing that looked like my daughter sitting across from me, but I had no relationship with her. Scandal-hit hospital to close after investigation by The Independent Her mother told us: "The restraints themselves were often brutal, lengthy and painful. The physical injuries, the trauma and pain and suffering, and they were children. Julie and James claim Bonnie was restrained against a wall and her legs were kicked out from beneath her to bring her to the floor. Huntercombe Lane South, The Care Quality Commission (CQC) has rated Taplow Manor, which was formerly known as Huntercombe Hospital Maidenhead, as requires improvement following an inspection in June. Alice Sweeting was in the Maidenhead unit between 2020 and 2021. 'Jane', who wishes to remain anonymous,went into the Maidenhead unit for a month in 2018 when she was 14 for treatment for low-level self-harming and autism. Amber Rehman, 18, has been diagnosed with post-traumatic stress disorder - contributed to by her time in a hospital in Maidenhead in Berkshire run by The Huntercombe Group. The hospital has since said it plans to reopen as an adult unit. Sky News has now seen multiple independent reviews of patient care corroborating accounts of poor practice, and we've gathered testimonies from more than 20 former patients who were in units run by The Huntercombe Group over a 10-year period. Yet the latest CQC report, published in August, gives Taplow Manor the higher grade of requires improvement. One time I saw a female patient attempt suicide. I simply cannot thank everyone enough for being so kind. Active Care Group claimed that the high number of reports was a sign of best practice, indicating a safer culture. The 7ha site is bounded to the north by the grounds of a research laboratory, to the west by Huntercombe Lane South, to the east by the Huntercombe spur of the M4 motorway, and to the south by Huntercombe Farmhouse and a path which runs east of it. 'My skin was so bad I stopped going out': Expert reveals his 3 top skincare tips as women tell how an Kate and William's tribute to Aberfan: Solemn royals pay their respects in poignant visit 57 years after the Ballet princess! Her recollections are corroborated by Steph Smith, 20, a carer from Bracknell, who describes the serious issues she witnessed at Huntercombe both as a patient, in 2017, and then as staff from December 2021 to March 2022. Huntercombe (No 12) Limited, In And she told us: "The unit wasn't very hygienic there was blood all over the walls.". She says it led to her making "an attempt" three or four times a day. Taplow Manor. So it made me want toself-harm in different ways, rather than stop me from self-harming.". The regular inspections carried out by the CQC since then have raised serious questions over care. It provides specialist mental health services for adolescents and young people from 12 to 18 years of age. A patient who went into the Maidenhead unit in 2021, who wants to remain anonymous, said she "came in with a little bit of trauma and came out with a lot more". 0000007338 00000 n Although this is not uncommon in anorexia treatment, she says the tube was repeatedly and painfully inserted and removed against guidelines published in the British Journal of Psychiatry. Jane's mother took a picture of her daughter's forehead which she says shows the aftermath of her hitting her head. You are all awesome people. The service previously operated under the name Huntercombe Hospital Maidenhead, but has since changed management. Some of the former patients we've gathered testimonies from were in these units as recently as February and March this year. No rating/under appeal/rating suspended Last year The Independent revealed that police were investigating the alleged rape of a child at Taplow Manor, involving two staff members. Jane's care was examined in a subsequent independent review shared with Sky News. I saw children with psychosis have outbursts and staff would just say: I wish shed keep quiet. They said self-harm was attention seeking. The hospital was required to make improvements but was shut down, with an inquest later finding it failed to carry out frequent observations in response to Mia's threats to take her life. 0000010985 00000 n They also allege that an ungloved hand was thrust into her mouth during one restraint. threatened with closure by the NHS safety watchdog, Save over 10% on everything with the Boots advantage card, 15% off all first time bookings over 45 - Treatwell promo code, 30% off selected brands with this Notino discount code, Extra 20% off selected fashion and sportswear at Very, Get up to 10% off using the Booking.com app, Compare broadband packages side by side to find the best deal for you, Compare cheap broadband deals from providers with fastest speed in your area, All you need to know about fibre broadband, Best Apple iPhone Deals in the UK April 2023, Compare iPhone contract deals and get the best offer this April, Compare the best mobile phone deals from the top networks and brands. The Huntercombe Hospital Maidenhead - Ratings and reviews 0000080497 00000 n They all say they were failed by the care they received from a single provider - The Huntercombe Group, one of a number of independent providers the NHS uses to provide specialist in-patient care for children and young people. "When I used to be restrained people would hold me down for hours and hours. Inspectors said though the team had improved morale and the hospital was "cleaner and brighter", staff training was inconsistent and some felt they were not "adequately supported" in their roles. You can call them on 0808 802 9999 in England and Wales, 0808 801 0302 in Scotland, and 0800 0246 991 in Northern Ireland, or visit their website at www.rapecrisis.org.uk. When we spoke with Amber, her mother Nikki went upstairs. The CQC has been notified about more than 700 incidents - which included serious injuries, whistleblowing or sexual safety concerns - since 2015. The details remain raw and it's clear what an enormous emotional toll her time at the Huntercombe unit has taken on the entire family. "I think it's awful. Health correspondent Rebecca Thomas reports, Find your bookmarks in your Independent Premium section, under my profile, Huntercombe Hospital in Maidenhead was responsible for more than half of the sex-related investigations reported in the 209 childrens mental health units across the country. She said: "Overall, my stay was a traumatic, lonely and isolating year and a half. Part of the Daily Mail, The Mail on Sunday & Metro Media Group, PrettyLittleThing - Offers on women's clothing, Get inspired by the newest styles and offers, Click through for ASOS promo codes this Autumn, Spend less with Missguided's exclusive codes, Treat yourself to offers on make-up and accessories, Check out the latest Wayfair sale to save on furniture. Inspectors found areas "not fit for purpose; they found dried blood stains on the walls;and said young people appeared drowsy and sedated". All patients are encouraged to attend school during term time where education is provided to pupils from Key Stage 3 through . As well as not being believed, your life is inherently devalued., Leanne Patrick, a nurse specialising in gender-based violence, said: Predators are attracted to places where they can have power over vulnerable people, and its no surprise that we would find a greater concentration of assaults occurring in mental health settings than in the broader NHS. They're the 'guilt-free' doughnuts with the same calories as a glass of milk - but are they any good? Overall: Inadequate. 0000002025 00000 n Of the other private providers, Cygnet Health Care had 704 incidents reported across four hospitals, covering around 200 beds. Active Care Group took over the Huntercombe Group Hospitals in 2021. A Department of Health and Social Care (DHSC) spokesperson said its rapid review does not preclude any future inquiries and ministers are considering all options. we have taken enforcement action. Police are investigating the death of a young girl at The Huntercombe Maidenhead mental health hospital in February. She was admitted after trying to take her own life, but says "it was awful" and being there made things worse. Read more:The shocking truth of life in a children's mental health unit'Inadequate staffing' at Berkshire mental health unit 'put young people at risk''Treated worse than animals''It just felt like they'd given up on me'. She blamed the care she received for the deterioration in her condition, describing how she was restrained. Those ads you do see are predominantly from local businesses promoting local services. What is clear from talking to Amber, her family and other former Huntercombe patients, is how they struggled with inadequate care which they were told was "normal". If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. The following year, the NHS and the Royal College of Psychiatrists set up a group to tackle the problem. 2023 BBC. The secret mine that hid the Nazis' stolen treasure. I cannot live independently.". She said: It was kind of a bit of an open secret. It provides specialist mental health services for adolescents and young people from 12 to 25 years of age and is registered to treat young people who are detained under the Mental Health Act 1983. It concluded "there was little offered in terms of actual treatment" and described the unit as a "dark space that had an oppressive feel". And I don't think I'm the only one. Bonnie became anorexic after beingbullied and the death of her grandmother. 0000100094 00000 n A spokesperson for Active Care group said the "difficult" decision to close the hospital was made after the Thames Valley. Aged 14, she was taken out of school and referred to childrens mental health services (CAMHS). Nikki challenged the methods used to treat Amber, but says she wasn't listened to. An NHS England spokesperson said: Sexual misconduct, violence, harassment and abuse are criminal acts; all NHS organisations must have robust measures in place to ensure immediate action is taken in any cases reported to them, and this requirement applies equally to independent facilities providing services on behalf of the NHS.. The Care Quality Commission (CQC) said it was inadequate in February but its operator has changed since then and it is now rated as requiring improvement. The nationwide figures cover almost all of the childrens mental health units in England, but do not cover medium secure services, which are usually for patients with the most acute needs or those who have come through the criminal justice system. A young female patient also made a report to the police of an alleged rape by another patient in 2019. It was deeply painful., Neve Smith (pictured), a 20-year-old biomedical student at Southampton University, was admitted to Kennet ward in August 2015, aged 13. Join thought-provoking conversations, follow other Independent readers and see their replies. Suspended ratings are being reviewed by us and will be published soon. For advice on eating disorders, go to beateatingdisorders.org.uk; or for help in a crisis, call The Samaritans free. Lyra Williams was at two Huntercombe units - Watcombe Hall in Devon and Maidenhead - between 2013 and 2017. There are five separate units on our Maidenhead site spread across three buildings: Kennet: Eating Disorders Service, Thames, Juniper and Holly : Psychiatric Intensive Care Units and Tamar: General Adolescent Service. HuntercombeHospital Maidenheadisregisteredtoprovidethefollowingregulatedactivities; assessmentormedicaltreatmentforpersonsdetainedundertheMental HealthAct1983 diagnosticandscreeningprocedures treatmentofdisease, disorderorinjury. By then she was desperate to die andmade several attempts on my life. She says the reason she didnt speak up was that staff repeatedly told her: Your mum hates you, youre just a massive burden. Some young patients were given sleep drugs not licensed for under-18s. huntercombe hospital Maidenhead to be shut down ! "They'd hold you down and you'd be crying screaming. Staffing across the wards was inconsistent, with the same number of staff allocated to a 20-bed ward as a 10-bed ward. We are dedicated to providing caring, supportive, recovery-focused treatment and we achieve this by working together with our young people, their families and other professionals. 0000011256 00000 n We are committed to providing caring, supportive, recovery-focused treatment to young people with mental health conditions. Police are still investigating, so we are unable to reveal more details of what happened. Maidenhead: Patient death prompts calls for Huntercombe Hospital to What it looks like. "My mum is my full-time carer as I cannot be on my own due to this. The Huntercombe Group, now part of Active Care Group, ran the unit as well as other hospitals. The Fullers are far from alone in making these shocking assertions. The postcode to use for the Sat-Nav is SL6 0PQ. The provider of this service changed. Our sincere condolences go to all those affected.. READ MORE:Berkshire schools: Parents fined for not taking children to school. "Since moving to another hospital, I realise that how I was treated at Huntercombe was incredibly wrong.". Bonnie stopped communicating and would often walk out during their visits. SL6 5LH. 0000108229 00000 n She also claims that patients on high observation levels, because they were at risk of self-harm, were left to go to their rooms alone. Taplow Manor: Maidenhead hospital to close amid rape probe Dr Tang said: "The death of a young person at Taplow Manor in February 2022 was a tragic and sad event. I started hurting myself.". At least one standard in this area was not being met when we inspected the service and, Find out more about our inspection reports, searching for the history of care services. I was screaming and pressing the alarm but it took for ever for help to arrive. trailer <<696EBCE7E3184A3FB78C3D28D8149D8D>]/Prev 1053251/XRefStm 1690>> startxref 0 %%EOF 222 0 obj <>stream And police are investigating the death of a patient at the hospital as well as an allegation of a child rape involving staff. The following ratings are from our focussed inspections, Huntercombe Hospital - Maidenhead Watcombe Hall closed in 2017 after it was placed in special measures. I am appalled to hear that there are ongoing police investigations against Active Care Group staff regarding the sexual assault of children in their care. 9 Department for Child and Adolescent Psychiatry, University of Cologne, Cologne, Germany. It is now rated requires improvement after the Care Quality Commission found a number of improvements. contact IPSO here, 2001-2023. Active Care Group said there are currently no plans by the NHS to pause admissions or by itself close Ivetsey Bank hospital. 0000068937 00000 n Why not be the first? A single childrens mental health hospital with just 59 beds reported more than 1,600 sexual safety incidents in four years, shocking NHS figures reveal. ". We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. And in 2020 and 2021 the NHS was alerted to 195 safeguarding incidents across the Stafford and Maidenhead units. After The Independent revealed accusations of patients being heavily restrained, force-fed and facing systemic abuse, the NHS stopped sending patients to the hospital. Danae Rackliff was 15 when she was admitted there in 2017 for help with an eating disorder. We are in the process of contacting patients relatives directly.. Being here has really changed my life for the better. The government must learn lessons from its past failings in order to protect patients.. Danae Rackliff was 15 when she was admitted to the Stafford unit in 2017 for help with an eating disorder. "We've been working hard and progress has been made to improve the care at the hospital, which has been recognised by our regulators.". The Huntercombe Group also ran a unit in Stafford. Neve was discharged from the hospital, where she was being treated for an eating disorder, but didn't have enough support. A PSYCHIATRIC hospital in Maidenhead which was declared "unfit for purpose" by the CQC has announced it will be closing. Her skin was grey. Huntercombe Hospital in Maidenhead has been placed in special measures by the CQC A mental health hospital where blood stains were found on a wall has been placed in special measures, the. The hospital is 60 miles from the family home, near Southampton, but due to a lack of beds in Hampshire it was the nearest option. This experience made her eagerto give something back, so she trained as a mental health support worker. "I get flashbacks of everything that happened. Huntercombe (No 12) Limited. Bonnie claims her bedsheets were rarely changed during her four-month stay, and blood from head-banging an alarmingly common form of selfharm within the hospital was regularly left on the walls. Four years on, she remains visibly distressed by her experience. Any other browser may experience partial or no support. A staff member working at the hospital was jailed for grooming and sexual assault of patients shortly after. A Gannett Company. Where we find issues we have taken, and continue to take, decisive action. It was a place to which she went to get better. Her eyes were swollen shut, and she had a black eye. These adverts enable local businesses to get in front of their target audience the local community. The Huntercombe Group said it had "learned lessons". For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. In May 2020, Bonnie was diagnosed with PTSD by a child psychologist, and in January 2021 the independent review found there were 172 incidences of the use of restraint for feeding her. Yet she quickly became alarmed by what she describes as a profound lack of care, resulting in the death of a patient earlier this year, the full details of which cannot yet be disclosed. We will publish a report when our review is complete. A spokesperson said: Taplow Manor is the largest unit of its type in the country, and the number of incidents reflects that.
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