Aspen Dental has issued a refund via my debit card. They do a great job, My mom works with Dr. Berry in a women's board. Increases your cash flow, At our practice, we are dedicated to providing the finest dental care to the members of the Jamesville community and its surrounding environs. I then spoke to someone in the business office who went over pricing options. They carefully measured my mouth, took x-rays, and crafted dentures that, after pi. I had to go to the ER and was put on steriods. I never got an answer to that statement. I have received a bill in the amount of $172.40, from Aspen Dental (Mt. ?At CNY Dental Arts, we believe that one very important gateway to establishing an, From Business: Stay Up to Date With Your Regular Teeth CleaningsGet the care you need at our family dentistry in Syracuse, Vestal or Elmira, NYFinding the right dentist is, From Business: At our practice, we are dedicated to providing the finest dental care to the members of the Jamesville community and its surrounding environs. Customer Reviews are not used in the calculation of BBB Rating. Did and boy was he miffed. Corporate chains like Aspen Dental count on dentists being fools, by not properly educating & treating their patients. (does it range from severity? When we had our issues, after months of poor excuses, I filed with the BBB, our State Attorney General, and our insurance company, who also had any conversations on record. I received a call Mon at 7:31a to tell me that they don't have the crown and I need to resched again. I'm talking about a refund due to over-payment of services. PDF Patient, Pharmacy and Insurance Information Patient Information Aspen Dental's refund policy is designed to provide patients with the confidence that they will receive high-quality dental care services without any financial risk. The real crown fell out 2 times. I had to wait 3 weeks between them because they couldn't fit me in after 3:30 for several weeks. The company has a commercial stating a money back guarantee. Patients should contact their dental office directly for all Three Ways to Request a Refund Contact your Aspen Dental office They checked my insurance and said it was covered. I spoke to the office manager who was rude and condescending to me. Drop in today. I called Aspen and they said they sent it in in June and were waiting for it to be processed. So I left I dont even, From Business: For most people, Downtown Dental Syracuse is the only dental office you and your family will ever need, located in the heart of Downtown Syracuse in the historic, From Business: NEW SMILE - NEW BEGINNINGS WHERE WILL YOUR NEW SMILE TAKE YOU? I can't say enough good about the hygienists they are so sweet! I stated that this was a differnt price, but i needed the work so i agree, so i made a paynent for them to get started, i payed what i was quoted to do the top for dentures, then received a **** in the mail for another ****** stating the insurance did not pay there part so payed the ****** because i only had a temporary denture but I had a bone spur that they had missed when i told them that they left a bone spur, they wanted to charge me another ****** so i got fed up and walked out. Excellent!! BBB Business Profiles generally cover a three-year reporting period. I said no I never received a call asking me to move my appt and I wouldn't have said yes due to not being able to get off that early. I was told by Cory ******* Territory Director of Operations XXX-XXX-XXXX. That tooth rotted underneath causing the bridge to come off. I have a philosophy that the first time is an accidentthe second time is on purpose. In the meantime, the dental office refused to see me because I wasn't paying the payments. You'll receive access to exclusive information and early alerts about our documentaries and investigations. Guarantee: Aspen Dental offers a money-back guarantee on all dentures, both full and partial sets. Is this your company? I call Aspen Dental.and the employee tells me my insurance denied my claim. I am checking with you again because I have very little (if any) confidence in the Mt. I have document stating 3-5 days. Aspen Dental Refund Processing in East Syracuse, NY About Search Results Sort: Default All BBB Rated A+/A Coupons View all businesses that are OPEN 24 Hours 1. ), My front tooth is coming out what is the cheapest way to fix, Do Not Sell or Share My Personal Information. I started out with Dr. Williams, who at the time was very professional and transparent. I asked for a refund of the overpayment of 30 in office visits and 495 for the crown and was threatened that I would be charged ***** for the temp crown if I want a refund. I needed a denture repair. Turns out my wife told me they couldn't complete the cleaning and had to do a second appointment for cleaning for the right side of her mouth. Find 475 listings related to Aspen Dental Refund Processing in Clinton on YP.com. I have had it with the lies that I have been told over and over by Aspen Dental, I would not ever use them again. Pay real dentists what theyre worth, and let them run their offices. lower, they were defective and they had to make another pair on 07/31/20,then they were defective, then on 01/25/21 they had to make another pair and these are defective clasp are breaking off in my mouth this is very dangerous. I canceled the appointment and asked to speak to the Dr. This is how things have gotten so bad, and there is no relief for working dentists under capitalism. And that my other refund would come all as one for the amount of $290. A week later once the permanent crown had arrived; another technician had difficulty sealing the crown to ensure a comfortable bite alignment. The complaint has been investigated and resolved to the customers satisfaction. At Aspen Dental, we believe in doing just about anything to make our patients smile by going the extra mile. Try getting them to understand your side. Once in the dentist chair, I was told I needed to pay $500.00 more to complete the dental work.I am 72 years old , on a fixed income and don't have extra mony to spend. It was very painful. When you start in dentistry, you quickly learn that whatever direction you choose, it will be entirely yours. Colleen Kluck 17153407541 , Excellent!! Hopefully I will be able to find a clinic that stands by their work and have a decent quality products. We are committed to providing quality. When May came and I received a bill from them, and my husband insurance already settled the oral surgeon's bill just weeks after his surgery, I called and asked what the hold up was. I paid 80% of the cost of the filling about $40. FRONTLINE examines how the Talibans ban on women working at NGOs has affected the distribution of aid amid several humanitarian crises, how it impacts Afghan women-led households and how it could influence international fundraising. Its really difficult to watch this next video, but I did it once out of professional obligation. They just unleash collections like starving dogs. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. In March of 08, my husband went to Aspen Dental for dentures, he filled out his paperwork and paid his share of the bill that was owed, and they said they would bill his insurance for the rest. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. When he left the area, his assistant bent down and said "make them re-do it". We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Aspen Dental. The number for the patient satisfaction team is: [protected] or you can e-mail them at patientservices@aspendent.com. Furthermore, the $720.00 (in eligible charges) for partial was not covered per the Ameritas rep (Barbara) because the code submitted to them was some miscellaneous generic code that did not indicate that it was a partial replacing the temp one after 6+ months. Aspen Dental management, up to their CEO Bob Fontana, cant obtain malpractice insurance, because theyre not qualified to treat patients. Aspen Dental Estero did not complete all services my insurance was billed for, I paid in advance for, and double charged me above the cost quoted to me that I paid. The staff is wonderful and friendly, and both Dr. Konys, WOW, What a terrific dentist. Their mission is corporate, which is to collect the money and limit refunds as much as possible. Product_Or_Service: Dental Work Still charged me more money for the quote. I am now curious to know if that appt. On Sept 20, 2022 I had a core build up in prep for a crown at the ****, ***** location and was charged and paid $610.00 (495 for crown, 85 core build up and 30 for 3 office visits). Only the most-profitable dentists, in the best locations, with the best skills, teams & equipment can stay above this fray. Explore Till's life, murder and legacy through the 'Un(re)solved' project. The employee continued to try to make a sell. As a consumer I really dont need to see this, and I was only made aware when I read ADA News lame response to all this [2]. The 2nd attempt was with **************** but was unsuccessful as well; possible due to her ******* through the procedure because she needed to be gone by 4pm that day. Read our FAQs Speak to your local office With dentists and specialists to support your entire. I want this written off so not on my credit report and my Aspen Dental bill maked Paid In Full, as it truly is! I went in to get work done, to get my smile back. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Throughout this process, the owner of the . I am requesting my full refund for unused serviced, I went to spend dental in Abingdon md for a free exam the work invoice came up to $1600 I supplied my dental insurance with net life back on 10/15/21.. the 2nd week of December 15 2021 I received a phone 8am asking to give my social security number because Tamara couldn't process with my insurance without it. She said she would look into it. I am disappointed and hurt. Beware. . So they might want to try resubmitting a corrected code, which in that case would mean they (Aspen Dental) would have an additional credit for me if the insurance company covers a part of that. I used care credit after getting approved for credit line increase. Desired outcome: Smile anytime. After calling my insurance, they did not have a proper claim and the claim got denied. The dentist had already left the room so I told this to the assistant, who checked with Dr. Takeda and came back to tell me the dentist said I should wear it like that and make an appt. Aspen Dental Lawsuit - Highlights and Reports - State of the Suit The lawsuit was filed yesterday in federal court in Aspen Dentals home state of New York. took all of a few minutes to give me a snug fit. XXX-XXX-XXXX. The phone rings, someone picks up and puts me back on hold. Also, despite my objections; I was told that a root canal was need so they could better fit the new crown. I can't say, From Business: We have designed our website to provide a comprehensive dental resource for you and your family. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I got to go back to work Sunday, I wont be off tell the weekend. Its what rules under capitalism. Aspen Dental area manager ********************* agreed to refund me $7272.20 on December 29, 2021, on the phone and I recorded the conversation of the verbal agreement. This commercial campaign betrays more money than brains by its creators and those who signed-off on it. By March 25, 2020 I still had not received my refund and called Aspen Dental. The first one that was made literally fell out of my mouth. Contact Us | Aspen Dental BBB Business Profiles may not be reproduced for sales or promotional purposes. As part of our Smile Wide Smile Safe Promise, we are taking proactive steps so that patients,, From Business: Aspen Dental in New Hartford, NY is open for all appointment types. This will surely increase the credibility of your complaint. About the Business Aspen Dental in Williston,VT offers a wide range of dental services like denture, gum diseases, root canal, crowns and bridges offered by skilled doctors and best lab technicians .To see a dentist near you book online or call during Monday - Friday 6:30am -11:00pm, Saturday 7:00am - 9:00pm, or Su Location & Hours All claims for refunds get kicked to corporate, in Syracuse, NY. After carefully comparing the bill to the printout that I paid, I was able to find the problem. Aspen Dental Refund Processing in Syracuse, NY - Yellow Pages On Fri Sept 30, I got a call at 7:34a stating they needed to resched due to oral surgeon and no rooms avail. Aspen Dental did not charge for this until years later my procedure was done in February 2019. YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page. So I was to receive another refund. Aspen Dental Refund Processing in Clinton, NY with Reviews The first payment a mistake was made. I was early for the appointment but she was delayed by other patients thus my care felt rushed and careless. $598. aspen dental refund policy - Refund And Return - Agency for Health Care Crap like this in our faces is also why people are cutting out paid-for TV. Aspen Dental area manager ********************* agreed to refund me $7272.20 on December 29, 2021, on the phone and I recorded the conversation of the verbal agreement. Aspen Dental dentures are custom-crafted to suit you - making them incredibly comfortable and natural looking. Together, we're making dentistry better, allowing more people to access dental care that works with their lives. Our motto is "Your comfort is our number one priority. Carefully consider the reasons for that? I then got procedures they knew were not covered when I specifically said to ask me first if not covered by my insurance and I not you will decide. They are not trying to charge me because of their mistake, Desired outcome: Please send me an invoice or ledger showing that I have a zero balance. Dental malpractice cases are relatively rare, attorneys say, because they are expensive to pursue and. Please email me an updated invoice with a zero balance. Thats not the doctor you want extracting your teeth, or recommending their extraction. Keep corporate management to a minimum. hrowan@att.net. I deal with some form of pain very time I go here. From Business: Aspen Dental in Syracuse, NY is open for all appointment types. The last time I went in to get an adjustment on my tooth, it took all of 5-8 minutes. I have not received my full refund. Business response. Account_Number: XXXXXXXX. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I knew my teeth were bad, that is why I was there. Dont think so? Huh huh huh? Well, we will see what happens. We accept walk-in denture visits at our 1000+ locations. Come back in 10 days for evaluation and you would think that dentures would last about ten years or better if you take care of them like i do.but lately my teeth keep falling out.not breaking but falling out.and to have them glued back in is very expensive.talking about close to $159 to 200 dollars for one tooth.so i got another set that im not satisfied the way they look.but its past my warranty so im screwed again.my new ones have to be glued in about 5 times a day.they are to big for my mouth.thats my complaint.i have been a aspen patient for about 30 years. Enter any needed check information and enter the payment amount as a negative . After accepting the denture, I left and tried to eat. Denture(s) must be returned within 90 days after refund request date. BBB Business Profiles generally cover a three-year reporting period. Ive never heard a caring patient say they wanted their dentist to be financially strapped. My 2 top center teeth don't even line up with my bottom center teeth. Dora office. I voiced my concerns at the time that the temporary crown sealant/puddy was overflowing onto the neighboring tooth but my concerns were dismissed. ADMI agreed to pay $15,000 in restitution and $80,000 to the state for future investigations and consumer protection enforcement operations. See details. I attached the screen shots to this complaint. Video instructions and help with filling out and completing Aspen Dental New Patient Forms. Aspen Dental | Complaints | Better Business Bureau Profile I talked to billing, and showed them the error. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. This required a follow-up appointment for the excess adhesive to be DRILL out of the empty space by a different technician per my request. They took my insurance card and told me that insurance would provide discounts of $7,445.01 and that the insurance would pay $2,863.92. I guess they don't care about patients as much as they say, since they didn't want to help resolve the issue by letting me in at my scheduled time. At this point I am Aspen provided me with an estimate of charges to do dental work on me.
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