Their support arent really helping so wondering what else I could do? He has a passion for quality-focused journalism and believes in using technology to make people's lives better. Health app/activity app not syncing - Apple Community I tried backing up and resetting my iPhone, resetting my Apple Watch. Also, it is asked, Why is the Health app not showing on my Apple Watch? If new data is not synced from Polar Flow app to Apple Health, make sure to go through these steps one-by-one: Open Polar Flow app and go to More > General settings. 0000059533 00000 n Apple may provide or recommend responses as a possible solution based on the information Sleep Data wrong in Health Mate Sync to Apple Sync Open App Store > tap your profile picture on the top right> check that all updates are installed, Uninstall Polar Flow app from the phone. What I mean is that if I leave my watch on charging and take 5,000 steps with my phone in hand, these steps won't sync to the Activity app on the Apple Watch. Close the Fitness app on your Apple TV. Hi all, this could potentially be an Apple Watch issue, or a Vitality app issue - I cant figure out which, but Im hoping somebody could help. When it comes to assessing aquatic activity, a new study indicates that the Apple Watch is more accurate than the Fitbit. If you're already using another app to track your health, you can try adding data from the app to Health, so all your information is in one place. For Health Insurance What Does Deductible Mean? 0000031008 00000 n Check that the Apple Health connection is still enabled. If you see any discrepancies or anything that needs to be updated, edited, or if you just want to leave us some feedback, let us know. To restore, choose the most recent backup. 1319 121 By clicking Subscribe, you agree to receive emails from Polar and confirm that you have read our Privacy Notice. Aug 25, 2019 7:48 PM in response to Jlenoir1. My miband 5 happily updates to Zepp life but now the data from Zepp won't go into apple health. Select the kind of exercise you wish to add by tapping Activity Type. 0000078907 00000 n Data from your iPhone, iPod touch,and Apple Watch. any proposed solutions on the community forums. 2 Tap Profile. 0000011068 00000 n 0000456037 00000 n In the Health application I have a number of steps of 2000 for example and on the Apple Watch I have only 15. Delete the Health Mate app from your phone. If I switched off Zepp as a data source and restarted the phone, when I opened apple health and switched it back on . This will bring up a list of data types that you can choose to share with Apple Health. If all goes well, after a few moments both apps will be synced correctly and your data should be visible in both places! Apple Watch Series 6, By default, Health prioritizes data in this order: When you add a new data source, it appears above all other apps and devices that contribute data in Health. Why does my Apple Watch say I burn so many calories? 1-800-MY-APPLE, or, Manage Health data on your iPhone, iPod touch, or Apple Watch - Apple Support, Sales and 0000031870 00000 n All postings and use of the content on this site are subject to the. Instructions on how to re-sync Apple Health data. Ensure that the watch band is snug but not too so. Re-syncing your Apple Health data. 4. People also ask, What Health app works with Apple Watch? When the Health app aggregates data from many sources, it modifies the findings to prevent double-counting. From the Withings Health Mate dashboard, select Profile. 2 5 5 comments Best Add a Comment [deleted] 28 days ago [removed] JwizChick 28 days ago Thanks. 0000116658 00000 n Copyright 2023 Apple Inc. All rights reserved. The app then resynced all data both ways and all is now working again. 0000030458 00000 n Then touch Edit, then Health Details. I wait one week, but I'm using 5.6 version, in fact 5.6.1 version and the issues are still present. Apple may provide or recommend responses as a possible solution based on the information 0000116941 00000 n Im now completely stumped. Any new apps or devices that you add go to the top of the list automatically, above your iPhoneor iPod touch. Apps that access HealthKit must have a privacy policy. To do this, scroll down to the end of the activity log on the Mobile app and tap on the Sync with your Apple Health app button. Pedometer and step tracker with a pacer. 0000007647 00000 n The two do not sync, so the following problem arises: Select All Watches from the My Watch tab. Go back to your privacy settings in the Health app to allow that app to read or write data in the Health app. Once complete, you will be able to view your Apple Watch data within the Health Mate app. 0000041796 00000 n Review an app's privacy policy before allowing access to your health and fitness information. 3) Uninstall/Delete Health Mate. Go to the Settings menu. Apple Watch and iPhone Health App won't Sync - Apple Support Community I believe due to the restriction of iOS, the automatic syncing of data from Apple Health to Health Mate is not possible. You can do this by visiting the App Store and checking for updates. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Refunds. 0000535342 00000 n Apple makes no representations regarding third-party website accuracy or reliability. 6. Going into Settings > Privacy > Health > Vitality where all data is toggled on (Heart Rate, Mindful Minutes, Steps and Workouts) Open the Health Mate app on your device, and select Profile.' 2) restart your device. Scroll down to the Apps section. 2. Step 1: Open the Apple Health app on your iPhone and press the user icon in the top right corner: Step 2: Find and press Apps: Step 3: Find and press Renpho: Step 4: Toggle the desired switches to green to allow Renpho to write data to Apple Health: Step 5: Return to the Heads Up Health app to review your newly added Renpho scale data: On your iPhone, open the Watch app. Tap Connect on the next screen. 0000039684 00000 n This is unacceptable. What is the best way to track Health on Apple Watch? After that, restart the Fitness app and choose your name. steps, average heart rate. Tap the cloud download icon or Get to download the app. Make a tap on your Apple Watch. Learn more about deleting built-in Apple apps from your device. 0000038562 00000 n The Health Mate app has also stopped syncing step data with Apple Health: syncs other devices' data though. PDF How to Sync Apps and Devices to the Wellbeing Portal 0000443648 00000 n Please click on the link below and follow the instructions to . If you aren't using iCloud, you can back up your information in Health byencrypting backups made on your computer. If you have several Apple Watches connected to your iPhone, the Sharing tab will not display in Activity until all of your watches have been updated to the newest version of watchOS. The Withings App can share the following data with Apple Health: Diastolic Blood Pressure Heart Rate Systolic Blood Pressure To link your accounts, perform the following steps: 1 Open the Withings App. The data will still be missing. 0000030229 00000 n provided; every potential issue may involve several factors not detailed in the conversations 0000037406 00000 n Here's how to see which devices and apps update specific health categories: Here's how to see all of your sources for the Health app: Here's how to choose the sources that Health usesfirst: If multiple sources contribute the same data type, then the data source at the top will take priority over other sources. I have all of the reminders switched on in the My Activity section of the My Watch App on my phone and I am ready to drop the watch in the skip. Apple Health, Apple Fitness, and Apple Fitness Plus are all separate applications that, in many ways, function together. Make sure Fitness Tracking is switched on in Privacy Settings.. In order to refresh your Apple Health data, you will fist need to sync your mobile app with the Apple Health app. Make surethefollowing features are enabled: OpentheSettings app > Privacy > Motion & Fitness > Turn on Fitness Tracking and Health (dothesame withyour watch) Onthesame Privacy page, tap on Location Services > System Services > enable Calibration & Distance. 0000041094 00000 n Go to Settings > Privacy > Motion & Fitness on your iPhone and make sure that both Fitness Tracking and Health are turned on. iOS 9.0.2. Please help me, it's very frustrating. 0000037689 00000 n 0000075720 00000 n Do not worry; you will not lose your Heads Up data when deleting the app. Any ideas? I have switched both off and on, I have re-set both, I have twice in-paired and re-paired the watch (apparently I didn't do it right the first time even though I did exactly what they said the first time). Your iPhone and Watch both keep track of your movements in their own way How can I sync my steps between my iPhone and my watch? Tap an app and turn on the health categories that you want that app to track. Why is my Apple Watch not sharing my activity? Ensuring my Apple Watch is top of the list in order of priority Locate the Withings Health Mate app in the app store and download. ask a new question. 7. A forum where Apple customers help each other with their products. Workouts should be typed in. I also reset the Apple Watch and unpair it. I have also tried turning Airplane mode on and off and Bluetooth Off and On. Here at DeviceMAG we take technology very serious, no matter if its a small gadget or a new device on the market. 0000040173 00000 n To get to the Apps section, scroll all the way down. I noticed that the scales measurements were not showing on the app for a few days, only measurements from the phone e.g. Ensure that the following functionalities are turned on: Open the Settings app and go to Privacy > Motion & Fitness > Motion & Fitness > Turn on the fitness and health tracking features (do the same with your watch) Tap Location Services > System Services > enable Calibration & Distance on the same Privacy screen. This will force a full re-sync and . Why does Apple Watch show more steps than iPhone? Tap a category, then tap a subcategory. Syncing data from the Health app to Polar Flow app is not possible. Everything was syncing with the exception of steps from the Health App but now nothing is and everything that was there has been deleted. 0000010000 00000 n Select 'Turn all Categories Off' Uninstall/Delete the Health Mate app (all of your Health Mate data will remain stored on our web servers) Restart your mobile device 0000012734 00000 n 0000004660 00000 n only. Motion and fitness is on in location setting.I have erased and deleted the apps and set up as new and the same issue is still happening. Nike+ Run Club: Helps you stay motivated with running challenges and rewards.
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